WORK LIFE BALANCE, BURNOUT, WORK FAMILY CONFLICT DAN MOTIVATION TERHADAP JOB SATISFACTION KARYAWAN BANK DKI CABANG RUNGKUT SURABAYA

Abstract

This research aimed to find out the effect of work-life balance, burnout, work-family conflict, and motivation on the employees’ job satisfaction at Bank DKI, a branch of Rungkut, Surabaya. The research was quantitative. The population was 67 employees who worked at Bank DKI, a branch of Rungkut, Surabaya. Moreover, the data collectiontechnique used a non-probability sampling technique or saturated sampling i.e., atechnique with a research population of as many as 67 people. Furthermore, the instrument in the data collection technique was a questionnaire. The questionnaireswere distributed through Google Forms. Additionally, the data analysis techniqueused multiple linear regressions with SPSS (Statistical Product and Service Solution) application. In addition, the classical assumption test showed that there were no indications of deviant variables. The result concluded that work-life balance had a positive and significant effect on employees’ job satisfaction. However, burnout had a negative and significant effect on employees’ job satisfaction. Likewise, work-family conflict had a negative and significant effect on employees’ job satisfaction. On the other hand, motivation had a positive and significant effect on the employees’ job satisfaction at DKI Bank, branch of Rungkut, Surabaya.