PENGARUH WORK STRESS, JOB SATISFACTION, DAN JOB PROMOTION TERHADAP INTENSI TURNOVER PADA GRAHA GOLF SURABAYA

Abstract

This research aimed to find out and analyze the effect of work stress, job satisfaction, and job promotion on the employees’ turnover intention of Graha Golf Surabaya. The research was quantitative. Moreover, the population was 60 employees at Graha Golf Surabaya. The data analysis technique used multiple linear regression and determination coefficient analysis with the instrument of SPSS. The result showed that work stress had a positive and significant effect on the employees’ turnover intention of Graha Golf Surabaya. Likewise, job satisfaction had a positive and significant effect on the employees’ turnover intention of Graha Golf Surabaya. On the other hand, job promotion had an insignificant effect on the employees’ turnover intention of Graha Golf Surabaya. In line with the research result, there were several suggestions for the management of Graha Golf Surabaya. The management should decrease work stress to create good communication among employees. Furthermore, they had to improve cooperation so that employees feel comfortable with their work. Additionally, the management should improve the employees’ opportunities for promotion to the desired level. In other words, they needed to encourage the company to be fair enough in implementing promotions for its employees.