Analisis Efektivitas Organisasi Dengan Metode Holistic Organizational Effectiveness Pada Perguruan Tinggi X di Surabaya

Abstract

This researsch aimed to find out the effectiveness of an organization at PT ‘X’in Surabaya. In this research, the focus was on the measuremment of organization effectiveness using Holistic Organizational Effectiveness (HOE). The research was qualitative with case study method. Moreover, the analysis data were observation result, interview, and documentation. The research result concluded that the scale level of organization effectiveness was under 4 in Holistic Organizational Effectiveness (HOE) graphic. It meant that the organization has not been effeective yet. Therefore, to increase the effectiveness of sustainable holistic organization, it needed to strengthen the employee effectiveness, choose, develop and maintain better leaders and employees. In addition, it also needed to strengthen the culture; to build structure, system, process of more effective organization; to give better training; to strengthen communication and collaboration effectiveness; and to apply process of effective performance measurement and compensation. Besides, it also needed to have award and recognition program, to evaluate and reduce the organization risk, and also to support the sustainable effort.

Keywords: organization, organization effectiveness, holistic organizational effectiveness