PENGARUH KOMPETENSI DAN PELATIHAN TERHADAP KINERJA KARYAWAN DENGAN DUKUNGAN ORGANISASI SEBAGAI VARIABEL MODERASI

Abstract

The research examined the effect of competency and training with organizational support as a moderating variable, on the employees performance at PT KAI (Persero) Daop 8 Surabaya.Moreover, it was used to understand somefactors affecting employees performance. The research was quantitative with a survey as its method. The population was 110 employees at PT. KAI (Persero) Daop 8 Surabaya. Furthermore, the data collection technique used proportionate stratified random sampling. In line with that,86 employess were taken as the sample by using the Yamane, Isaac, and Michael formula.The instrument in the data collection technigue was a questionnaire. Additionally, the data analysis technique used Moderating Regression Analysis with SPSS 27. The result showed that competency had a positive and significant effect on employees performance. However, training had a negative and significant effect on employees performances. In addition, the result of the moderating variable showed that organizational support could moderate the negative and significant effect of competency on employees performance. Likewise, organizational support could moderate the positive and significant effect of training on employees performance.