WORK-LIFE BALANCE, WORK-FAMILY CONFLICT, EMPLOYEE ENGAGEMENT, DAN BURNOUT TERHADAP JOB SATISFACTION PERAWAT RUMAH SAKIT DINAS KESEHATAN TENTARA SURABAYA

Abstract

This research aimed to analyze the factors that affect the nurses’ job satisfaction at the Army Health Service Hospital Surabaya. The data collection technique used saturated sampling. In line with that, there were 40 respondents as the sample. Moreover, the instrument in the data collection was a questionnaire. The questionnaire was distributed to the respondents. Additionally, the data analysis technique used multiple linear regression with SPSS (Statistical Product and Service Solution) application. The result showed that work-life balance had positive and significant effect on nurses’ job satisfaction at the Army Service Hospital Surabaya. However, work-family conflict had a negative and significant effect on nurses’ job satisfaction at the Army Service Hospital Surabaya. In contrast, employee engagement balance had positive and significant effect on nurses’ job satisfaction at the Army Service Hospital Surabaya. On the contrary, burnout conflict had a negative and significant effect on nurses’ job satisfaction at the Army Service Hospital Surabaya.