PENGARUH SELF EFFICACY, SELF ESTEEM DAN LINGKUNGAN KERJA TERHADAP KINERJA KARYAWAN PT UNITED MOTORS CENTRE SUZUKI CABANG AHMAD YANI SURABAYA

Abstract

This research aimed to analyze the effect of self-efficacy, self-esteem, and work environment on employees’ performance at PT. United Motors Centre Suzuki. The research was quantitative. Moreover, the population was employees at PT. United Motors Centre Suzuki, a branch of Ahmad Yani, Surabaya. The data collection technique used simple random sampling with the Slovin formula. In line with that, there were 44 respondents as the sample. Furthermore, the data were in form of questionnaires which were distributed through google-form. The data analysis technique used multiple linear regression with SPSS 26. The result concluded that self-efficacy had a positive and significant effect on the employees’ performance at PT. United Motors Centre Suzuki, a branch of Ahmad Yani, Surabaya. Likewise, self-esteem had a positive and significant effect on the employees’ performance at PT. United Motors Centre Suzuki, a branch of Ahmad Yani, Surabaya. Similarly, the work environment had a positive and significant effect on the employees’ performance at PT. United Motors Centre Suzuki, a branch of Ahmad Yani, Surabaya.