PENGARUH DISIPLIN KERJA, KEPUASAN KERJA DAN KOMITMEN KERJA TERHADAP KINERJA KARYAWAN KANTOR POS SURABAYA PUSAT

Abstract

This research aimed to examine and analyze the effect of work discipline, work satisfaction, and work commitment on employees’ performance. The population was employees at the Post Office, Surabaya Center. The research was quantitative. Moreover, the data collection technique used random sampling. The data were collected by using google form. In line with that, there were 58 respondents to the sample. Furthermore, the data analysis technique used multiple linear regression with SPSS (Statistical Product and Service Solution) 23. The research result concluded that work discipline had a significantly positive effect on the employees’ performance at the Post Office of Surabaya Center. Likewise, work satisfaction had a significantly positive effect on the employees’ performance at the Post Office of Surabaya Center. On the other hand, work commitment had an insignificant effect on the employees’ performance at the Post Office of Surabaya Center.