PENGARUH KEPEMIMPINAN, REWARD DAN PUNISHMENT TERHADAP KINERJA KARYAWAN PADA PT INTERNATIONAL BUSINESS FUTURES SURABAYA

Abstract

This research aimed to find out the amount of effect of leadership, reward, and punishment on the employees’
performance at PT. International Business Futures Surabaya. The research was causal-comparative with
quantitative as the approach. Moreover, the data collection technique used saturated sampling. The population
was all employees at PT. International Business Futures Surabaya, consisting of 81 employees. Furthermore, the
instrument in data collection technique used questionnaires. The questionnaires were directly distributed to the
employees at PT. International Business Futures Surabaya. Additionally, the data analysis technique used
multiple linear regression with SPSS (Statistical Product and Service Solution). The result showed that
leadership had a positive and significant effect on the employees’ performance at PT. International Business
Futures Surabaya. Likewise, reward had a positive and significant effect on the employees’ performance at PT.
International Business Futures Surabaya. Similary, punishment had a positive and insignificant effect on the
employees’ performance at PT. International Business Futures Surabaya.