PENGARUH KOMPETENSI, DISIPLIN KERJA, DAN LINGKUNGAN KERJA TERHADAP KINERJA KARYAWAN PADA KANTOR POS CABANG UTAMA SURABAYA 60000

Abstract

This research aimed to find out and examine how far the competence, work discipline, and work environment affected
employees’ performance at Surabaya Post Office, main branch 6000. The research was quantitative research with
primary data, which was supported by questionnaires from respondents. Moreover, the data collection technique used
saturated sampling technique. In line with that, there were 47 employees’ respondents of Surabaya Post Office, main
branch 6000 which fulfilled the criteria as research sample. Furthermore, the data analysis technique used multiple
linear regression analysis with SPSS (Statistical Product and Service Solution) 26. According to the research result,
which used t-analysis, it concluded that competence had a positive but insignificant effect on employees’ performance
at Surabaya Post Office, main branch 6000. On the other hand, work discipline had a positive and significant effect on
employees’ performance at Surabaya Post Office, main branch 6000. Likewise, work environment had a positive and
significant effect on employees’ performance at Surabaya Post Office, main branch 6000.