PENGARUH KEPUASAN KERJA, SISTEM PENGENDALIAN INTERNAL, KOMPETENSI, PEMANFAATAN TEKNOLOGI INFORMASI TERHADAP KINERJA

Abstract

Employee performance is very important for an organization in achieving its stated goals. Employee performance can be influenced by several factors including job satisfaction, internal control system, human resource competency and use of information technology. The aim of this research is to determine the influence of job satisfaction, internal control systems, human resource competence and the use of information technology on the performance of government employees. The population in this study were employees at fifteen Regional Apparatus Organizations (OPD) in the City of Surabaya, East Java Province. The sampling technique used purposive sampling with a sample size of 70 people. The analysis technique uses multiple linear regression. The test results show that job satisfaction, internal control systems, human resource competence and the use of information technology are suitable for predicting the performance of government employees. The contribution made by variables to the ups and downs in the performance of government employees is 60.7%. Partial test results show that job satisfaction has no significant effect on the performance of government employees, while the internal control system, human resource competency and use of technology each have a significant positive effect on the performance of government employees.