PENGARUH PENERAPAN TQM DAN TINGKAT FORMALITAS EVALUASI KINERJA TERHADAP PRODUKTIVITAS KARYAWAN

Abstract

The purpose of this research is to test the influence the total quality management and the formality level of
performance evaluation partially to the productivity performance of the employees. This research is quantitative
research which is done by using statistic method conclusive research and the sample collection technique is done
by using probability sampling. The data is the primary data in the form of questionnaires and the samples are 75
employees of PT Barata Indonesia (Persero). The analysis technique is carried out by using multiple regression
analysis. Based on the result of model feasibility test, it has been found that independent variables: the total
quality management and the formality level of performance evaluation has significant influence to the
productivity of performance of the employees. Based on the result of the t test, it has been found that the total
quality management variable has significant and positive influence to the employees. It indicates that when the
total quality management in the company is getting better, it can increase the productivity of performance of the
employees. The formality level of performance evaluation has significant and positive influence to the employees.
It indicates that the presence of the evaluation which has been done by the company, the performance of the
employees can be known by the company in order to support their operational
Keywords: Total Quality Management, formality level of performance evaluation, Productivity of the
Employees